Which of the following terms means using words to depict or portray a person, a place, an object, or an experience?
A. defining
B. explaining
C. demonstrating
D. describing
Answer: D
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Tatiana and Jane received an introduction from you about facilitative mediation before the mediation process starts. What will they hear from you about the key principles of the mediation?
Tatiana and Jane have been friends for many years. One day, Tatiana decided to sell her two-year-old car, and Jane told her she would like to buy. The car appears to be in excellent condition, as indicated by Tatiana. They agree on the price ($12,000) and in the payment plan (monthly payments of $1,000 for 12 months). Since the car is still under manufacturing warranty, it was transferred to Jane as part of the agreement. To complete the purchase, they took the car to one of the manufacturer’s approved auto shops to be checked, where they were told the car was in good condition besides the normal use. After two months with the car, Jane noticed there was a problem with the transmission. She took it back to the same shop, and was told they would need to work on the transmission, which would cost her about $1,200. This repair was not covered by the warranty, so Jane decided to ask Tatiana to pay for it, who replied indicating she did not know about it and that she would not pay. However she offered Jane a contribution of $200 to help with the repair cost because they were close friends. Jane refused and told her she would take her to court. Instead, they are headed for mediation to solve this dispute. a. That you will remain partial. b. That you cannot keep the information confidential because of potential for lawsuits. c. Reinforcement of the relationship between the disputants. d. That the goal is to discuss some options although not settlement is reached.
The sex ratio at birth is a reliable indicator of ______.
A. bodily differences B. sexual practices C. sex education D. sex discrimination
If a non-neutral location must be used, the mediator can ______.
A. force the disputants to pay for an expensive hotel room for the mediation session B. rearrange the furniture so a familiar space is less familiar C. make everyone stand during the session D. have the disputants sit back to back
In a brief essay, explain the Elaboration Likelihood Model (ELM). How can ELM be applied by PR practitioners? Illustrate your response with an example of ELM being implemented.
What will be an ideal response?