If sales are $425,000, variable costs are 68% of sales, and operating income is $50,000, what is the contribution margin ratio?
A) 32%
B) 26.8%
C) 11.8%
D) 63%
A
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Companies should actively solicit feedback for the following reason(s):
A) dissatisfied customers tell many others thus creating negative ripple effects. B) on average, one customer in four is dissatisfied with some aspect of a typical transaction. C) only 5 percent of unhappy customers will complain to the company. D) All of the above are good reasons for getting corrective feedback.
Media consumption behavior and response to promotions, price sensitivity, and retail outlets patronized are factors that should be considered in the ________ component of the environmental context of the problem
A) objectives B) legal environment C) economic environment D) buyer behavior
The practice of comparing the company's achievements against the best practices in the industry is known as ________.
A) segmentation B) goal congruence C) performance evaluation D) benchmarking
Describe the methods of performance management with examples.
What will be an ideal response?