What are the benefits of and problems with structured decision-making techniques, such as the nominal group technique?
What will be an ideal response?
Research shows that, overall, these structured techniques produce better decisions. However, they do limit processes such as socialization, which may be important to the group. They are also time-consuming (e.g., Ringi approach) and are limited to certainly modalities (e.g., Delphi and Ringi to written communication). They may be less accepted by group members due to the impersonal atmosphere generated when using these techniques. Finally, they are not politically realistic since they assume equal participation when unequal status is the natural state of most organizations.
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a. the way the service is delivered b. when the service is delivered c. all elements of the delivery system are integrated d. receiving no complaints from customers
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Indicate whether the statement is true or false
Congress passed the Uniform Information Transactions Act in 1999
Indicate whether the statement is true or false
When formulating a goal programming model, the decision maker will use decision variables similar to those used in regular linear or nonlinear programming models. In goal programming models, these variables are known as deviational variables
a. True b. False