In what five roles can parties view other prospective coalition members?
What will be an ideal response?
Allies, opponents, bedfellows, fence sitters and adversaries.
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Miriam wants to implement a sustainability program for her mid-sized paper goods production company, but she knows much of her upper management is skeptical about global warming and environmental issues. What case should she next make to convince them to adopt her plan?
a. Emphasize how sustainability improves business and shareholder approval. b. Emphasize that the company can better avoid regulatory problems if they adopt the plan. c. Offer personal financial incentives, particularly bonus packages, for those who come on board. d. Don’t waste time trying to convince management, but go to lower-level employees to make the case.
Relative to qualitative performance measures, quantitative performance measures are less:
a. effective in the pursuit of organizational goals. b. dependent on accounting information. c. subjective. d. subject to manipulation.
What is the mean of x, given the function below?
f(x) = (1/10) e-x/10 x
0
A. 0.10 B. 10 C. 100 D. 1,000
A manager is trying to improve a single-server queueing system through automation. The average service time is 20 minutes per customer, exponentially distributed, and the arrival rate is 16 customers per 8-hour day (Poisson arrivals)
The automated system will have a constant service time of 16 minutes. The effect of this change will: A) decrease utilization. B) increase waiting time. C) decrease waiting time. D) have no effect since the service time is unchanged.