Which statement about the quality assurance process is accurate?
a. Processes are implemented to maintain quality.
b. Community needs are assessed while im-plementing quality programs.
c. Accountability of the provider is the pri-mary concern.
d. Standards for care are established and evaluated.
ANS: C
Quality assurance is concerned with the accountability of the provider, and it is only one tool in achieving the best client outcomes. QI refers to actions that lead to measureable improvement in health care services and health status. Community needs are not assessed nor are standards for care established and evaluated through the quality assurance process.
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All of these options are important to the practice of nursing. Which option is likely the most important?
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