All of the following are effective techniques for softening bad news except
A) suggesting a compromise or an alternative
B) positioning the bad news at the beginning or end of a paragraph.
C) placing the bad news in a subordinate clause.
D) using passive-voice verbs.
B
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Define programmed and nonprogrammed decision-making. Use an example from your own life to illustrate programmed and nonprogrammed decision-making.
What will be an ideal response?
The Americans with Disabilities Act
A) requires business to accommodate disabled customers, but not disabled employees. B) prohibits employers from discriminating against disabled workers. C) prohibits health insurers from including pre-existing conditions clauses in policies. D) allows employers to deny employment to individuals who are likely to file insurance claims.
As a Certified Management Accountant, Derek is bound by the standards of ethical conduct issued by the Institute of Management Accountants. According to the standards, Derek has a responsibility to:
A. inform subordinates that they should protect confidential information. B. ensure that financial accounting records are maintained as per the governing guidelines. C. inform subordinates that they should protect confidential information and monitor the activities of subordinates to assure that confidentiality is maintained. D. monitor the activities of subordinates to assure that confidentiality is maintained.
The standard real estate commission paid a listing broker/agent is 6%. That amount is;
a. negotiable b. standard by federal law. c. standard by state law. d. standard by HUD administrative rule.