Describe the value of trust and communication in organizations.
What will be an ideal response?
Trust helps create respect between all individuals in the organization. Some level of trust between manager and employee is necessary in order to communicate successfully. If the receiver doesn’t trust the sender, they will be reluctant to accept the message. Conversely, if we want to improve trust, we have to be open and honest in communications with other people.
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A deliberate strategy is best exemplified by a(n)
A. IT firm that trims jobs during a recession. B. airline company that cuts frills in order to cope with increasing fuel prices. C. online jewelry reseller that discontinues its line of turquoise rings due to lack of demand. D. smartphone manufacturer that divests its tablet production branch after not gaining market share. E. popular downtown theater that has been staging plays and showing films decides to begin booking rock and roll acts.
________ involves studying "best practice companies" to improve performance
A) Empowering B) Globalizing C) Flattening D) Benchmarking E) Focusing
According to Lex Donaldson (1992) and others, management is a science whose knowledge is validated through proper scientific method. As such, Peters and Waterman’s classic text, In Search of Excellence, ______________.
a. Is one of the most scientifically rigorous representations of culture to date b. Presents managers with a simplistic and scientifically misleading account of organizations c. Is an excellent example of how science can be used to prove the existence of organizational phenomena like culture d. Provides the foundation for groundbreaking research and theory in organizational culture
In a typical minimum cost network flow model, the nodes indicate:
a. roads b. rail lines c. geographic locations d. rivers