Change can be disruptive; therefore, good leaders must
a. avoid change.
b. plan for it.
c. avoid discussing it with followers.
d. none of these choices.
B
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Use a line graph, a bar graph, or a pie graph to help readers visualize quickly and easily ________________________
a. the writer's graphics skills b. less important information c. the major points in a document d. the document's organization
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Indicate whether the statement is true or false
A customer must have a particular brand and will accept no substitutes. This is termed brand
A. preference. B. loyalty. C. insistence. D. recognition. E. requirement.