Answer the following statements true (T) or false (F)
1. Most people prefer to have a combination of a high level of skill and low level of challenge while at work.
2. Organizations can gain a competitive advantage by matching their competition in terms of quality, responsiveness, and efficiency.
3. The decline in revenue in the newspaper industry is due to a sharp drop in the number of people reading American newspapers.
4. When managing for competitive advantage, the first "law" of business is "take care of the shareholders."
1. FALSE
The ideal state that many people seek is an emotional zone somewhere between boredom and anxiety, in the view of psychologist Mihaly Csikzentmihalyi. Boredom, he says, may arise because skills and challenges are mismatched: You are exercising your high level of skill in a job with a low level of challenge, such as licking envelopes.
2. FALSE
The first challenge of a manager is to manage for competitive advantage. This means an organization must stay ahead in four areas: (1) being responsive to customers, (2) innovation, (3) quality, and (4) efficiency.
3. FALSE
American newspapers are more widely read than ever before, with 105.5 million unique visitors a month in 2011 versus 60 million four years earlier. The problem: Many people aren't paying for news; they're getting it free online.
4. FALSE
Responsiveness to the customer is part of managing for competitive advantage. Here, the first law of business is: Take care of the customer. Without customers, whatever they might be called, sooner or later there will be no organization.
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Indicate whether the statement is true or false
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