Giancarlo has run a successful Italian trattoria for nearly 30 years. When asked the secret to his success, he always attributes it to his loyal customers
What basic philosophy does Giancarlo follow to keep his customers happy and coming back for more good food?
What will be an ideal response?
Answer: To maintain a satisfied customer base, Giancarlo sells a quality product at a fair price.
Explanation: The best way to keep customers happy is to sell a quality product or service at a fair price.
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Choose the correct word or words in parentheses. The movie theater is (opposite, opposite to) our favorite Mexican restaurant
When you have to leave a voice-mail message, you should
A) give your name, phone number, and the reason for your call. B) vary the wording to maintain interest if you call back again. C) explain in detail the reasoning behind your thoughts. D) request the other person's cell or home phone number. E) speak impersonally to preserve a professional demeanor.