Which sentence uses correct capitalization?
A) Many snow enthusiasts travel to Salt Lake City to ski in the Rocky mountains.
B) Many snow enthusiasts travel to Salt Lake City to ski in the Rocky Mountains.
C) Many snow enthusiasts travel to Salt Lake city to ski in the Rocky mountains.
B
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Companies that know how to resolve claims effectively will retain most of their complainers as customers
Indicate whether the statement is true or false
Von told the sales rep he wasn't buying his product because it cost too much. In terms of the personal selling process this is called a(n)
A. ruse. B. excuse. C. reservation. D. rebuttal. E. rebuff.
Customer service is everything you do to keep customers happy, especially ________.
A. after they've bought something B. during the buying process C. before they've bought something D. as they are paying for the product
A) the process of obtaining present values B) a factor multiplied by a future value to get the present value of that amount
16) present value interest factor 17) discounting What will be an ideal response?