Interpersonal competence refers to ___________
a. signals that serve as stimuli
b. the ability to communicate effectively
c. a person’s motive in communicating
d. feedforward messages
Answer: b
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When engaging in critical listening, the primary skill you need to have is
A) attention. B) motivation. C) hearing. D) critical thinking. E) feedback.
If you have used internal summaries in your speech, it is not a good idea to also use a final summary
Indicate whether the statement is true or false
As vice president of sales and marketing for Enterprise Global, Kala is required to give quarterly presentations to the board of directors. For these presentations, Kala prepares thoroughly and speaks from a brief outline. Kala's delivery method is best described as __________.
A. manuscript B. impromptu C. extemporaneous D. memorized
When you need quick information from a source that is notoriously hard to reach, ______.
A. a simple exchange of e-mails, texts, tweets, or other digital contacts can make your life a lot easier B. you should look for another source C. a phone interview is the best choice D. stop everything until you can meet them in person