Which of the following is a disadvantage of using a preprinted reply card?
A. It does not enable the writer to personalize his or her responses.
B. It does not enable the writer to respond promptly to customer requests.
C. It does not enable the writer to be efficient when faced with a large volume of requests.
D. It does not enable the writer to fill in responses quickly.
A
A disadvantage of using a preprinted reply card is that it fails to allow a company to
personalize its response. Despite their lack of personalization, preprinted responses allow a
company to respond to hundreds or thousands of requests promptly.
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