Which of the following is a recommended strategy for dealing with emotional noise?
a. Focus primarily on the speaker's emotions.
b. Avoid expressing your emotions.
c. Use self-talk to manage your emotions.
d. Immediately respond to the listener with your own emotional response.
c
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The principle that self-disclosures occur over time is reflected in which scenario?
a. Matthew reveals increasingly intimate information about himself as he gets to know Larissa. b. Matthew discloses similarly intimate information about himself when Larissa tells him a secret. c. Matthew only feels comfortable disclosing intimate information to Larissa after they are very close. d. Matthew tells Larissa intimate information only occasionally; usually they engage in small talk.
A motivational strategy that explains why your informative presentation is important to audience members is referred to as a
a. stimulus step. b. credibility step. c. value step. d. preview step. e. needs step.
The classical theories of organization emphasize one-way communication that travels in this direction: ________
A) horizontal B) upward C) downward D) outward
Preparing a clear outline helps keep track of the points to cover and increases the change the audience will understand your message.
Answer the following statement true (T) or false (F)