Distracting sounds such as "umm" and "uh" that a speaker inadvertently uses are known as __________.
A. monotones
B. vocalized pauses
C. empathy response
D. amplification
Answer: B
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Mariah's goal is to express her support and encouragement to Cyrus, who is going through a hard time at home. Mariah needs to ensure that her __________.
A. support is primarily in the form of listening B. verbal messages convey her support, even if her nonverbal ones don't C. nonverbal messages convey her support, even if her verbal ones don't D. nonverbal messages express the same sentiments that she conveys verbally
When you restate or rephrase your thesis statement in your conclusion, you ________ your thesis statement
Fill in the blank(s) with correct word
Group participation should not be considered a productive part of an organization
Indicate whether this statement is true or false.
Which of the following statements is true of the complementary patterns of conflict interaction?
A. They exclusively occur outside of business contexts. B. They occur in conflicts when the participants' tactics mirror one another. C. They occur when all the parties in a conflict escalate the issue. D. They are tactics that are different from one another but mutually reinforcing. E. They are styles of conflict that create a devitalized spiral.