All of the following are steps in the ideal solution format, except
A. identify the ideal solution.
B. implement the chosen solution.
C. identify the nature of the problem.
D. identify the conditions that must change.
E. select the most ideal solution.
Answer: B
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Discuss ways of demonstrating good character to convey credibility and competence.
What will be an ideal response?
Group rarely succeed without leaders
True False
Public speakers should use a consistent pattern of wording for their main points whenever it is possible to do so.
Answer the following statement true (T) or false (F)
Which is an example of a nondefensive reaction?
a. "How do I act when I don't treat you right?" b. "I got work late and I was really tired, so I couldn't call." c. "You worry too much." d. "Why don't we talk about it later?" e. "You look ridiculous!"