Projects with a profitability index of greater than 1 have a return that is greater than the hurdle rate.
Answer the following statement true (T) or false (F)
True
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During the period from 2013 to the end of 2014, Excellence, Inc spent $90,000 on research and development for an invention that was patented on January 1, 2015. Excellence estimated that the patented invention would be useful in its production for 10 years. At the beginning of 2017, Excellence paid $16,000 in legal fees in a successful defense of the patent. What is Excellence's patent
amortization expense for 2017? A) $25,000 B) $11,000 C) $10,600 D) $2,000
According to the text, why do some sales trainers encourage salespeople to plan questions to ask during sales presentations?
A. Determine how a prospect feels about their current supplier B. Provide positive feedback about MCI to buyers C. Assess verbal and nonverbal feedback about MCI D. Request additional information about their own products E. Gather statistical information for MCI management
Since the service desk typically owns all incidents, they should be held solely responsible for effective incident management.
Answer the following statement true (T) or false (F)
Which of the following statements indicates the salesperson is using the survey approach?
A) "Would you be interested in a security system that is currently used by most major banks in America?" B) "Tammy Williams, buyer for the Mayfield Company, has been very pleased with our line of drapes and suggested I arrange to show you our products." C) "I am anxious to show you our newest copy machine." D) "I want to study your traffic patterns to be sure that our product meets your needs." E) "Please accept this sample of our floor cleanser."