Which of the following is more likely to help detect occupational frauds?
a. An internal audit
b. An external audit
c. A tip
d. Internal controls
c
FEEDBACK: a. Incorrect. Occupational frauds are more likely to be detected by a tip than by other means such as internal audits, external audits, or internal controls.
b. Incorrect. Occupational frauds are more likely to be detected by a tip than by other means such as internal audits, external audits, or internal controls.
c. Correct.
d. Incorrect. Occupational frauds are more likely to be detected by a tip than by other means such as internal audits, external audits, or internal controls.
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You are the salesperson for a manufacturing business that makes various scents used in soap and candle making. Your sales manager expects your frequency of sales calls on a particular customer will increase when the:
A. total number of managerial levels increases at the end of the year. B. number of product lines sold carried by the wholesaler increases. C. future sales potential for your company's products decreases. D. complexity of the scent mixtures sold decreases. E. number of orders placed for different scents diminishes.
Jacob has been developing contacts and heightening his profile in his community; that is, he has been creating his ________. He knows that nonfinancial resources will be crucial to the success of his entrepreneurial venture.
A. small business B. start-up capital C. demographic change D. side street effect E. social capital
Which of the following statements about customer value is true?
A. People in the organization who are not in the sales or customer service areas should never be called upon to help resolve a customer's problem. B. Building relationships with customers means providing customer value before, but not after the purchase of a product or service. C. Retaining current customers is usually less costly than taking customers away from a competitor. D. A firm's advertising department cannot be expected to develop ads to convince a customer to buy from the firm more than once. E. None of these statements is true.
A felony is
a. less serious than a misdemeanor. b. more serious than a violation, infraction, or petty offense. c. by law not a true crime. d. punishable by imprisonment in a local institution such as county jail for more than one year.