__________ messages occur when we are the target of emotions such as anger and frustration that result from situations and experiences in which we are not involved
Fill in the blank with correct word
Displacement
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One element of the communication process described in the textbook is the situation. Identify at least three elements of the situation and how they might influence how you would plan a speech.
What will be an ideal response?
Not realizing that his waitress is at the end of a nine-hour shift, Morgan believes that the waitress is slow because she is lazy. This is an example of:
a. actor-observer effect. b. external attribution. c. internal attribution. d. the blind quadrant.
Which word below is the most concrete?
A) ?shrub B) ?plant C) ?tree D) ?rose E) ?flower
In the famous Coca-Cola fiasco involving "New Coke" in the 1980s, the soft drink maker erred by choosing a solution that was ________ but wrong.
A. clever B. lucrative C. radical D. easy