When determining how people seek to find out about things, which of the following ways reveals the meanings, relationships, and possibilities that go beyond the information from people's senses and looks at the big picture, trying to grasp the essential patterns?
A) value clarification
B) sensing
C) intuition
D) testing hypotheses
Ans: C) intuition
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If you are thinking about your upcoming vacation plans rather than listening carefully to your friend's problem, you are preoccupied by
a. encoding. b. internal noise. c. external noise. d. internal feedback. e. external feedback.
Which of the following represents the argument made about cognitive complexity?
a. People who are more complex create messages that are more person-centered b. People who are complex are just smarter, so they communicate better c. People who are more complex find interaction confusing, and therefore are often poor communicators d. People who are more complex have lower self-esteem because they have to many referential frames e. All of the above
Krista thinks she is great at leading meetings, but the rest of her team does not agree. This understanding represents mindfulness
Indicate whether this statement is true or false.
Barb is angry that her daughter, Kelly, has received an "F" in a class. Barb is sure that Kelly has slacked off, so she brushes off Kelly's claim that the teacher made an error, thinking that Kelly is just making an excuse. Kelly wants to discuss how upset she is over the mistake, but Barb is making what error in her empathic listening?
A. Barb is not acknowledging Kelly's feelings. B. Barb is passing judgment rather than listening. C. Barb is not considering Kelly's credibility. D. Barb is not separating what is and isn't being said.