The process of identifying the required competencies for a job is called the ______.
a. talent profile
b. job description
c. job analysis
d. job assessment
c. job analysis
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The staffing of an organization is considered part of which management function?
a. organizing b. controlling c. planning d. leading
Which of the following items should not be included in a company's budget manual?
a. sample budgetary forms b. a statement of desired results of the budget c. a listing of budgetary activities to be performed d. financial statements for the upcoming fiscal year
Feedback is information that returns to its original transmitter and modifies the transmitter's actions. What would the original transmitter include?
A. Input, process, transform B. Input, transform, output C. Input, transform, outnumber D. Output, input, performer
Even though the prospect had not yet agreed to buy, the salesperson said, "I'll make sure the dishwasher is delivered to your house on Saturday." This statement is an example of the ________ close.
A. alternative-choice B. compliment C. minor-points D. assumptive E. standing-room-only