Which of the following is a public need met through successful communication?

a. the ability to fulfill a civic duty or take a stand against a policy
b. the prevention of major misunderstandings and problems in everyday life
c. the maintenance of one's physical and mental health
d. the ability to carry out necessary daily tasks


Answer: a

Communication & Mass Media

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A universalist culture is highly correlated with individualism

Indicate whether the statement is true or false.

Communication & Mass Media

The distinction between evaluation and description can be seen in the differences between you-messages and __________ messages.

A. face-attacking B. I- C. steamrolling D. provisional

Communication & Mass Media

What adaptation strategy is employed by controllers?

a) Minimize perceptions of risk by explaining how this has worked in the past. b) Provide extensive and detailed explanations to support points being made. c) Make analogies about how your product works well in other similar organizations. d) Develop credibility by gaining the endorsement of someone the decision maker respects.

Communication & Mass Media

When you deliver your conclusion, you have two primary goals: to bring your speech to an end and to offer up a few extra thoughts or ideas.

Indicate whether the statement is true or false

Communication & Mass Media