__________ occurs when you decode the speaker's signals and grasp both the thoughts that are expressed and the emotional tone that accompanies them
a) Understanding
b) Receiving
c) Remembering
d) Responding
Answer: a
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An argument includes all of the following EXCEPT
A) a claim B) a counter-claim C) evidence D) demonstration of how the evidence proves the claim
A law of learning states that
a. people learn best under pleasant and rewarding circumstances. b. the more you practice a training behavior, the more likely you will continue using the desired behavior accurately. c. you should take a break in training at least every 20 minutes. d. certain conditions must be met in order for trainees to learn.
John gave a __________ speech with the goal to influence his audience to donate blood
Fill in the blanks with correct word
Rick's manager, Susan, called him into her office one afternoon to discuss his annual evaluation. As soon as Rick sat down, Susan said, "Rick, your performance is unacceptable and I'm going to have to let you go." After a moment of silence, Susan grinned and winked at Rick, and he knew she was joking. Susan used nonverbal communication to
A. give her statement greater impact. B. metacommunicate that she was teasing. C. convey emotional meaning. D. reinforce the interpersonal nature of her message.