Discuss what we mean by assignable variation in a process and give an example
Assignable variation is caused by specific events or factors that are frequently temporary and that can usually be identified and eliminated. Examples include a malfunction in a machine part, operator training or fatigue, or built up residue in the machines.
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According to the consumer buying decision process, need arousal is immediately followed by information evaluation.
Answer the following statement true (T) or false (F)
A company that focuses on ________ is concerned with meeting present consumer needs without compromising the ability of future generations to meet their needs
A) the selling orientation B) the production orientation C) Total Quality Management D) sustainability E) return on investment
Franchising is not an appealing strategy for growth-oriented service firms because franchisees tend to be less motivated and less concerned about quality than managers in company-owned stores
Indicate whether the statement is true or false
The Freedom of Information Act and the Government in the Sunshine Act are different names for the same statute
a. True b. False Indicate whether the statement is true or false