Which of the following is not one of the five bodily aspects of delivery? 

A. Fluency
B. Facial expression
C. Eye contact
D. Movement


A. Fluency

Communication & Mass Media

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In a research of asynchronous online mediation using simulation disputes, which of the following did Hammond find?

a. Mediators who used a facilitative style reported that they felt they needed to become more directive and evaluative. b. Mediators who used an online facilitative and evaluative mediation styles reported they became less congruent. c. Individuals who role-played the disputants indicated the mediators should be less proactive and directive. d. The asynchronous nature of the mediations encouraged the mediators to be concerned more about the body language than the conflict itself.

Communication & Mass Media

In the team's latest project, Sam emerged as the leader in conducting research, Katie led the

team meetings, and Harold spearheaded the oral presentation. The team is engaging in the __________ approach to leadership. a. democratic b. authoritarian c. trait d. situational e. functional

Communication & Mass Media

Research for the Tax Amnesty 2015 campaign revealed ______.

A. publicizing the program via outbound phone calls as late as possible spurs participation B. publicizing the program via outbound phone calls as early as possible spurs participation C. publicizing the program via outbound phone calls mid-campaign spurs participation D. publicizing the program via outbound phone calls had no effect on participation

Communication & Mass Media

The nurse said that ________ Jones would not see

any more patients today. a. doctor b. Dr. c. Doctor

Communication & Mass Media