Following traditional methods of normal science may be straightforward, but ______.
A. they are difficult to achieve
B. the results may not be achieved
C. the null hypothesis is difficult to state
D. none of these
B. the results may not be achieved
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For a business conducting an HRM audit, what is an important customer satisfaction measure in assessing the success of training programs conducted by HR?
A. the percentage of employees receiving tuition refunds B. the percentage of employees participating in training programs per job family C. the quality of introduction or orientation programs D. training dollars per employee E. per capita (average) merit increases
The difference between a department's gross profit and its operating expenses is known as the
a. departmental gross profit. b. departmental operating income. c. departmental operating expenses. d. departmental direct operating margin.
Determining the market share for a company's product would be a measure of performance under which perspective of the balanced scorecard?
A) Internal business B) Customer C) Financial D) Learning and growth
What does initiative refer to as one of Henri Fayol's 14 principles of management?
A. determining the relative importance of superior and subordinate roles B. promoting a unity of interests between employees and management C. encouraging employees to act on their own in support of the organization's direction D. dividing work into specialized tasks and assigning responsibilities to specific individuals E. assigning only one supervisor to each employee