The “approximate pitch” refers to your normal voice

Indicate whether the statement is true or false.


Answer: T,

Communication & Mass Media

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In his book, Dealing with Difficult People, Hal Plotkin recommends a six-step approach to providing feedback to such people and to helping them realize their full potential. Which of the recommendations does Plotkin identify as the first step?

a. Identify specific successes and failures. b. Stop talking and start listening. c. Describe the implications of the behavior. d. Link past accomplishments to needed change. e. Agree and follow up on a course of action.

Communication & Mass Media

Research also underscored the importance of people acknowledging ______ in their end-of-life decisions.

A. insurance B. money C. faith D. law

Communication & Mass Media

Courtroom access rights were first established in what landmark case?

a. Globe Newspaper Co. v. Superior Court b. Press-Enterprise Co. v. Superior Court c. Richmond Newspapers, Inc. v. Virginia d. Seattle Times Co. v. Rhinehart

Communication & Mass Media

A project manager is tasked with completing a project in two months on a limited budget. What step should the manager take first to achieve the goal?

a) Identify necessary resources b) Request additional budget information. c) Map out a strategy. d) Obtain feedback on a regular basis.

Communication & Mass Media