The traditional method of maintaining product quality has been the

A. check sheet.
B. control chart.
C. inspection.
D. histogram.


Answer: C

Business

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House's revision of his theory puts more emphasis on the need for leaders to foster

A. concrete rewards. B. intrinsic motivation through empowerment. C. achievement. D. an external locus of control. E. personal growth in management knowledge.

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Which of the following is a theory that looks at how people compare their inputs to their outcomes?

A. expectancy theory B. equity theory C. needs theory D. goal setting theory

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While chains account for about 30 percent of all retail establishments, they account for what percent of total retail sales?

a. 30 b. 50 c. 75 d. 90

Business

Melissa wants to apply the job characteristics model to her employees’ work. She plans to redesign jobs so that each employee will be creating widgets from start to finish. Melissa is trying to change the ________ of the jobs.

A. feedback B. task identity C. task significance D. autonomy E. skill level

Business