What do good listeners do during the information gap between what someone says and how fast we process?
A. Daydream.
B. Decide what they will say next.
C. Think about other things.
D. Mentally summarize what's been said.
E. Make a convincing argument against what is being said.
D. Mentally summarize what's been said.
Good listeners know how to use these gaps effectively, mentally summarizing the speaker's remarks, weighing the evidence, and listening between the lines.
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Jennifer's staff enjoys working for her but thinks she is a perfectionist. She often thinks that she is the only one who can handle her division's difficult clients or handle some of the most sensitive issues, so she frequently has problems with
A. responsibility. B. allocation. C. accountability. D. authority. E. delegation.
The finance and the marketing department of a company are required to collaborate on a project. However, the two teams face significant challenges while trying to communicate with each other because of the use of jargon specific to each department. In the given scenario, which of the following communication barriers do the teams face?
A. Organizational barriers B. Physical barriers C. Language barriers D. Perceptual barriers
Which of the following items would not appear in a statement of revenues, expenditures, and changes in fund balances prepared for a governmental fund?
A. Revenues from property taxes. B. Depreciation expense. C. Expenditures for employee salaries. D. Interfund transfers in.
Which of the following may not be used to secure a? short term loan?
A. inventory? B. ?accounts receivable C. ?equipment D. ?retained earnings