The leadership team is beginning the strategic planning process for an electronic health record system. Which should this team use as a goal for this plan?
A) Enhance the organization's website image within six months.
B) Clinical decision-making in the emergency department will be supported by additional funds for personnel training during the fall.
C) The scope of home care services will be maintained with the same budget for the next fiscal year, during which an audit will be conducted.
D) Make effective use of emerging technologies.
D) Make effective use of emerging technologies.
Explanation: A) This is an example of an objective because it provides a date for completion.
B) This is an example of an objective because it explains how a goal will be achieved with the addition of funds for training.
C) This is an example of an objective because it explains how an audit will be completed in a year.
D) New technologies can create administrative efficiencies and attract providers and clients. A perfect example of this can be seen with the use of handheld and other wireless devices to collect, view, and transmit patient information from the point of care. The Internet and eHealth represent other developments that have changed access to and delivery of healthcare. Because patient results can be made available online from any location, patients can become more connected to their healthcare, patient questions can be addressed, and decision making can be informed. These developments must be included in the strategic planning process as they can change familiar processes from a known system to an unknown workflow, which may cause anxiety and confusion.
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