When members of a group are friendly and tight-knit but unable to disagree enough to properly appraise alternatives, they are said to be experiencing   

A. paradigm paralysis.
B. groupthink.
C. social loafing.
D. the dialectic method.
E. devil's advocacy.


B. groupthink.

Groupthink is a cohesive group's blind unwillingness to consider alternatives. In this phenomenon, group or team members are friendly and tight-knit, but they are unable to think "outside the box."

Business

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A. service and influence B. influence and skill development C. service and authoritarianism D. adaptive and influential leadership

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The device that permits the sharing of an on-screen workspace is

A. The whiteboard. B. Fax broadcast. C. Videoconferencing. D. Interoffice messaging.

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When customer perceptions of value differ widely, a one-size-fits-all customer service policy will be most effective at ensuring the majority of customers will become loyal customers.

Answer the following statement true (T) or false (F)

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A. Mac must file an amended complaint. B. Mac will have a judgment entered in his favor. C. Nan must be served with a second summons. D. Nan will have a judgment entered in her favor.

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