What criteria does a nonunion employee committee or representation plan need to meet to be considered legal under the NLRA?
What will be an ideal response?
To be considered legal under the NLRA, a nonunion employee committee must a not give the illusion of being bilateral when they are, in fact, unilateral. Plans that are obviously one way are legal. Second, the committee must be made up of employees speaking for themselves, not on behalf of a larger group of employees. Third, nonunion plans that are primarily concerned with business issues such as quality and productivity, which lie outside the NLRA's scope, are generally held to be legal. Finally, employer domination is not allowed so employee latitude in controlling structure and function will increase the likelihood that the plan is acceptable.
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What is operational planning?
What will be an ideal response?
A best practice by which salespeople can use technology to strengthen relationships with customers is by:
A) allowing customers to cancel orders without having to talk to a person B) sending email confirmations of appointments or agreements C) sending form letters with business cards through the mail D) placing automated prerecorded phone calls to customers on a programmed schedule E) faxing large numbers of sales letters to potential leads
According to Maslow’s theory, human beings are motivated by the desire to satisfy many needs, but needs at a lower level must be satisfied before higher-level needs become more important. Therefore, the following needs would need to be satisfied in this particular order:
a. Safety, physiological, social, esteem, self-actualization b. Safety, social, physiological, esteem, self-actualization c. Physiological, safety, esteem, social, self-actualization d. Physiological, safety, social, esteem, self-actualization e. Social, safety, physiological, esteem, self-actualization
Which of the following project audit report questions addresses PMBOK's human resources management knowledge area?
A) Are quality metrics developed, measured, and monitored? B) Are minutes of meetings stored and distributed? C) Is the project team being recognized and rewarded? D) Does the project plan consist of a contingency plan?