Joann, a registered nurse, requested that Heather, a student nurse, give Mrs. Harris a bath in the morning because she was going to surgery
As Joann prepared Mrs. Harris for surgery, she noted that she had not yet had her bath, and it was too late to give her one because surgery was calling for the patient. Joann needed to give feedback to Heather. Where would be the most appropriate place for Joann to provide Heather this feedback?
A. In the hallway
B. At the nurse's station
C. In the patient's room
D. In the conference room
D
If the staff member's performance is not satisfactory, give constructive and appropriate feedback. Feedback given should be specific in regard to any mistakes that the staff members make, explaining how to avoid the mistake or a better way to handle the situation. Give feedback in private to preserve the staff member's dignity. When giving feedback, make sure to focus on things that are changeable, choose only one issue at a time, and give specific details.
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