The deeply embedded personal ties between individuals in Chinese society that facilitate the exchange of favours and that have traditionally acted to shape recruitment decisions is called:

a. dan wei
b. guanxi
c. chang bei
d. da you fan


b. guanxi

Business

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The term "sweatshops" refers to workplaces where:

A. employee interests are protected by rights from being subjected to utilitarian and financial calculations. B. employees lack even the most basic health and safety protections. C. employers constantly supervise and evaluate employees. D. employers treat employees well as a means to produce greater workplace harmony.

Business

Sheera Jewelry sends birthday greeting cards to each of its customers as a token of appreciation for shopping at its store. This exemplifies the customer relationship management (CRM) trend of _____

a. loyalty b. technology c. time savings d. personalization

Business

Which statement regarding gift giving in the United States is incorrect?

a. Business gifts to an office are intended for the manager to be taken home to share with his or her family. b. The best rule to follow when giving a business gift in the United States is to limit the price to $25 or less. c. In the United States gifts are opened in front of the giver. d. Exchanging gifts among colleagues is becoming less common.

Business

Describe a successful entrepreneur’s typical reaction to failures, particularly small ones.

a. They have very few failures because they do everything to avoid them. b. They get out of the business as early as possible in order to cut their losses. c. They see failures as opportunities to build on what they learned or capture new opportunities. d. They try to make failures happen to increase the overall creative tension.

Business