Refer to Instruction 8.1. The risk of strategy #1 is that interest rates might go down or that your credit rating might improve. The risk of strategy #3 is: (Assume your firm is borrowing money.)
A) that interest rates might go down or that your credit rating might improve.
B) that interest rates might go up or that your credit rating might improve.
C) that interest rates might go up or that your credit rating might get worse.
D) none of the above
Answer: C
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Which of the following transactions has an effect on the statement of cash flows?
a. The sale of preferred stock b. The declaration of a cash dividend c. A small stock dividend d. A large stock dividend
Which of the following is least dependent of mutual respect and consideration among participants?
A) Teamwork B) Meetings C) Listening D) Productivity E) Technology
Answer the following statements true (T) or false (F)
1. An excellent service strategy will emphasize providing value to guests above all; not far behind will be an emphasis on providing quality. 2. The organization’s mission statement articulates the organization’s purpose. 3. The organization’s mission statement will include, at a minimum, the following three elements: what the company does, who they do it for, and how they benefit society. 4. Core values are not part of the mission statement.
Emotional intelligence concerns understanding and managing the moods and emotions of oneself and of other people.
Indicate whether the statement is true or false.