Identify and define the Big 5 personality dimensions. Which of these are related to job performance? Describe how you would rate yourself on each of these dimensions, and explain why.
What will be an ideal response?
The five dimensions are:
Extroversion: how outgoing, talkative, sociable, and assertive a person is.
Agreeableness: how trusting, good-natured, cooperative, and soft-hearted a person is.
Conscientiousness: how responsible, dependable, achievement-oriented, and persistent a person is.
Emotional stability: how relaxed, secure, and unworried one is.
Openness to experience: how intellectual, imaginative, curious, and broad-minded one is.
Extroversion is related to success for managers and salespeople, and is more highly correlated with job performance than agreeableness. Conscientiousness has been found to have the strongest positive correlation with job performance.
The student should then explain how they think they score on each dimension.
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A. An independent variable is a variable whose value changes for one reason or another. B. A dependent variable is a variable directly affected as a result of a change in value of another dependent variable. C. A correlation coefficient shows the frequency of occurrence of a dependent variable. D. A correlation coefficient shows the frequency of occurrence of an independent variable.
Which of the following components of a customer journey map are essential?
A. Processes, needs, and perceptions B. Processes, critical moments, and opportunities C. Critical customer metrics, critical moments, and ownership of key points D. Critical moments, needs, and perceptions E. Processes, needs, and opportunities
What evidence is there for the existence of a glass ceiling?
What will be an ideal response?
Financial managers use _____ to assess the financial strengths and weaknesses of their firm.
A. financial leverage B. value stream mapping C. cost accounting D. financial ratio analysis