In which of the following categories would a dry cleaning business be placed?
A. specialty store
B. category killer
C. superstore
D. services retailer
E. discount store
Answer: D
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Which of the following is a way to improve your nonverbal communication skills?
a. Keep vocal cues constant and invariable. b. Smile when another person is telling positive news. c. Orient your body away from another person. d. Multitask by checking text messages while nodding your head.
A core competence
A. refers to a company's lowest-cost and most efficiently executed value-chain activity. B. usually is grounded in the technological expertise of a particular department or work group. C. is a more competitively valuable strength than a competence because of the key role the activities play in the company's strategy. D. is more difficult for rivals to copy than a distinctive competence. E. typically has competitive value, the amount of which is reflected in the physical and tangible assets on a company's balance sheet.
To use positive visual imagery correctly, develop an image of yourself performing superbly in a challenging situation
Indicate whether the statement is true or false.
Which of the following is TRUE of random stocking?
A) Because items are stocked randomly, accurate inventory records are not necessary. B) Its results always minimize handling costs. C) Products have their own permanent storage spot. D) Each pick can be of only one product. E) None of the above is true.