Cognitive dissonance occurs in all of the following instances EXCEPT when ________.
A. people receive information incompatible with their value systems
B. people receive information incompatible with other information that they may have
C. people receive information incompatible with their prior decisions
D. people receive information incompatible with the organizational goals
Answer: D
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An innovative change involves ______ complexity, cost, and uncertainty.
A. no B. minimum C. hidden D. moderate E. extreme
Rockefeller's Standard Oil Trust is an example of a company that participated in antitrust behavior.
Answer the following statement true (T) or false (F)
To create an overall customer satisfaction index (CSI) for a given sample of customers, a business ________
A) computes the average of those customers' satisfaction ratings B) sums all of those customers' satisfaction ratings C) computes the average of those customers' satisfaction ratings and divides it by the industry average D) computes the sum of those customers' satisfaction ratings and divides it by a leading competitor's customer satisfaction index E) sums all of those customers' satisfaction ratings and divides it by 100
Greer Company purchased land for $256,000 . Additional costs include a $15,300 fee to a broker, a survey fee of $2,400, $1,750 to construct a fence and a legal fee of $8,500 . What is the cost of the land?
a. $256,000 b. $282,200 c. $284,600 d. $281,000