The enjoyment of playing or participating in a contest is called:
A) intrinsic value
B) extrinsic value
C) redemption value
D) historic value
A
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Kate is coaching members of her field sales team to help them understand how they spend their time and how they might increase their productivity. A tool that would help her provide feedback for this is ________
A) time-and-duty analysis B) a sales quota C) a feed-forward approach D) an expense allowance E) a norm for prospect calls
Retailers try to locate their stores close to other retailers that appeal to similar target markets. Which of the following statements is not true in explaining how and why retailers do this?
A. The principle of cumulative attraction states that a cluster of similar and complementary retailing activities have greater drawing power than isolated stores that engage in the same retailing activities. B. Customers want to shop where they will find a good assortment of merchandise. C. Retailers consider complementary retailers in location selections. D. Retailers must avoid locating close to other retailers that compete directly. E. Retailers such as the Build-a-Bear Workshop selling stuffed animal toys and the Disney Store try to have locations close to each other.
When Barbara realized she didn't have all of the technical information she needed to answer the customer's questions, she made a call to her office. Who would be most likely to provide appropriate assistance?
A. sales support personnel B. an order getter C. her sales manager D. another salesperson E. an order taker
Generally, the implied warranties of merchantability and fitness for a particular purpose cannot be disclaimed
a. True b. False Indicate whether the statement is true or false