Project management skills enable service desk analysts to participate in projects affecting the service desk and ensure the service desk's needs are being fully addressed.
Answer the following statement true (T) or false (F)
True
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Those with a lot of power tend to rely on ______.
A. risk taking B. stereotypes of others C. compassion D. empathy
In a disparate treatment case:
a. if the plaintiff meets the burden of proving a prima facie case, the burden of proof shifts to the employer. b. an employer will not prevail in the face of a plaintiff's prima facie case unless it can articulate legitimate, non-discriminatory reasons for its actions. c. if a plaintiff can show that a defendant's allegedly legitimate reason for not hiring plaintiff is merely a pretext for discrimination, the plaintiff wins. d. All of these.
Almost half of all American scan be described as ______ in their work, not willing to put in discretionary effort to go above and beyond to perform at a high level.
a. engaged b. disengaged c. involved d. included
A class that has no direct instances but whose descendants may have direct instances is called an abstract class
Indicate whether the statement is true or false