At the end of a scheduled work shift, the nurse asks each of her patients if there was anything that she could have been done to make their day more comfortable. The nurse is most likely practicing which of the following?
1. Quality improvement
2. Self-assessment
3. Departmental assessment
4. Continuous quality improvement study
Quality improvement
Rationale: At the level of the individual nurse and patient, the quality improvement process is an appraisal of how the nurse performed in taking care of the patients. There is no evidence to support the nurse is conducting a self-assessment or a departmental assessment. A continuous quality improvement study is conducted by a multidisciplinary team to analyze a system, collect data, and propose changes.
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