_____ involves hiring independent contractors to sell products to their personal network of friends and colleagues and to recruit new salespeople in return for a percentage of their commissions.
-Multilevel marketing
-Direct response retailing
-Online retailing
-Vending
-Multilevel marketing
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Service employees should have which set of the following?
a. Positive attitude, technical skills, and analytical skills. b. Positive attitude, leadership skills, and analytical skills. c. Technical skills, leadership skills, and interpersonal skills. d. Positive attitude, interpersonal skills, and technical skills. e. Technical skills, leadership skills, and analytical skills.
Under which of the following methods must allocation take place as long as timing differences arise, despite the possibility of relevant circumstantial differences?
a. Comprehensive allocation b. The net-of-tax method c. Partial allocation d. The new form of equities method
When you desire to increase your willingness to resolve a particular conflict, it is advisable to complete a cost/benefit type analysis of the conflict
Indicate whether the statement is true or false.
Devon is writing an e-mail message to a customer to tell him that the customer's order has been shipped. His primary purpose is to ________
A) inform B) persuade C) sell D) promote goodwill