Why should organizations respond quickly to data breaches?
What will be an ideal response?
Organizations need to respond to data breaches quickly for several reasons. First, by
responding quickly an organization can stop hackers from doing more damage. Hackers can be
prevented from accessing other internal systems, and affected systems can be patched and
cleaned. Additionally, if organizations respond quickly enough, hackers may be prevented from
exfiltrating, or illegally transferring, data out of the organization. Second, responding quickly
may mitigate the amount of damage hackers can do with the stolen data. If the affected users are
notified immediately they can change their passwords, cancel their credit cards, and possibly
activate credit monitoring services. Third, the longer organizations delay in notifying users, the
more upset users become. Based on past data breaches, users are reasonably forgiving of
organizations that quickly notify them about what happened and what steps that are being taken
to make things right.
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