Which of the following factors in?uences your selection of visual support?
A) the location of your presentation B) the audience's level of sophistication C) the nature of your subject D) all of the above
D
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In which of the following cases is building a database worthwhile for the company?
A) where the product is a once-in-a-lifetime purchase B) where customers show little loyalty to a brand C) where the company has a long relationship with its customers D) where the unit sale is very small E) where the cost of gathering the information is high
Aster Technologies Inc, a firm that sells inventory management software, has labor savings of 20% (0.33 ), a product warranty of five years (0.42 ), a competitive price (1.0 ), and no customer callbacks (0.83 )
Calculate its customer value index (CVI). A) -0.26 B) 0.26 C) 0.92 D) 1.08 E) 2.58
________ refers to the unique psychological characteristics that distinguish an individual or group
A) Attitude B) Belief C) Perception D) Personality E) Self-awareness
Which department maintains policies, plans, and procedures for the effective management of employees?
A. Human resources B. Sales C. Accounting D. Operations management