Answer the following statements true (T) or false (F)
1. People who are poor senders and receivers of emotions are likely to have relationship problems.
2. Emotion is encoded nonverbally but not verbally.
3. An example of a primary emotion is sadness.
1. True
2. False
3. True
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Procter & Gamble's market knowledge officer thinks there's a need to do more qualitative research relating to social media in addition to traditional quantitative data-gathering
Indicate whether this statement is true or false.
Which of the following is true of listening apprehension?
A) ?It increases when we are worried about misinterpreting a message. B) ?It decreases when a speaker conveys a confusing message. C) ?It decreases when we do not make an effort to understand a message. D) ?It increases when we have no bias toward our own opinions.
Often, it is better to work in a group than to work alone because we learn more about ourselves from the experience
Indicate whether this statement is true or false.
According to the PUGSS model, if the other person cannot answer the question "Do you know why this is a problem?", then you should describe the problem in a different way
Indicate whether this statement is true or false.