What type of analysis analyzes costs related to a single, common effect, usually in terms of
cost expended per outcome achieved?
a. cost-benefit
b. cost-effectiveness
c. impact evaluations
d. market economy evaluations
B
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Merton's "trained incapacity" means that employees of bureaucracies may become
incapable of A. understanding organization rules. B. complying with administrative directives. C. meeting the real needs of clients. D. doing things "by the book."
The text suggests that group processes are best defined as ______ within the group.
a. experiences b. relationships c. norms d. changes
Setting poverty levels and acceptable unemployment rates is a political decision
Indicate whether the statement is true or false
Clients who describe their unhappiness but wait for their partner to change first are called what by solution-focused therapists?
a. visitors b. customers c. non-participants d. complainants