A complete apology includes all of the following EXCEPT

a. offering an excuse that denies responsibility.
b. acknowledging the severity of an offense committed.
c. taking responsibility for the offense.
d. offering penitence or restitution.
e. promising appropriate future behavior.


a

Communication & Mass Media

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A nation that experienced rates of yearly inflation of 2000% and above in the last 30 years is:

a. Thailand b. Poland c. Brazil d. Korea e. Japan

Communication & Mass Media

In each relationship, once you have reached a certain level in the relationship stage model, you cannot move backward from that stage. You can only move forward

Indicate whether the statement is true or false

Communication & Mass Media

Maslow suggested that people's behaviors are motivated by the _____

Fill in the blanks with correct word

Communication & Mass Media

The New York Times emphasizes ______, rather than ______, for reader personalization on its web site

a. services, content b. content, services c. categories, preferences d. preferences, categories

Communication & Mass Media