Business letters are preferred over e-mail when a permanent record is required, when a message is confidential, and when formality is necessary

Indicate whether the statement is true or false


True

Business

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Happiness is based largely on ______.

a. self-esteem b. attitudes c. personality d. perceptions

Business

When a firm varies the price of a product by the season, month, day, or even hour, without changing product features, it is using ________ pricing.

A) product form B) market-penetration C) market-skimming D) time-based E) value-added

Business

A performance rating error in which the rater is reluctant to give employees either extremely high or extremely low ratings is referred to as a(n)

A. recency error. B. error of central tendency. C. leniency or strictness error. D. halo error.

Business

Even though there are hundreds of different languages and dialects, the three major languages used in global diplomacy and commerce are

A. Japanese, Spanish, and French. B. Spanish, English, and Chinese. C. English, Japanese, and Chinese. D. Japanese, Spanish, and English. E. English, French, and Spanish.

Business