Creativity, as presented in this book, is defined as:
A. a trait restricted to artistic, inspired, visionary people.
B. the ability to devise ideas unthought about before.
C. the capacity to synthesize vast amounts of information and wrestle with complex problems.
D. a rare and special power.
Ans: C. the capacity to synthesize vast amounts of information and wrestle with complex problems.
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What skills do both public speaking and enlarged conversations share?
a. Considering listeners' perspectives. b. Expressing our ideas clearly and being able to organize what we say. c. Explaining and supporting our ideas and presenting our thoughts in an engaging manner. d. All of these.
Margie offers her employees bonuses to help them feel personally invested in their work. This is an example of what kind of motivator?
a. empowerment b. supportive c. extrinsic d. intrinsic
Which of the following is a phrase to avoid in a speech of introduction?
A) "Here is a person who needs no introduction....." B) "Without further ado...." C) "We have none other than........." D) All of the above
The ability of a salesperson to convince customers to buy something they don't really need is an example of
A. sensitivity. B. persuasion. C. information. D. adaptability.