25 samples of size 100 were collected and a total of 96 nonconforming items were found. The upper control limit for a p-chart would be:
a. 0.083.
b. 0.096.
c. 0.137.
d. 0.254.
b
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Which one of the following statements is true regarding the decision-model approach to research?
a. A premise underlying this research approach is that decision-makers may need to be taught how to use information they are unfamiliar with. b. This approach has become more important with the rise of empirical research in accounting. c. Some advocates of newer approaches have declared that this approach is too scientific. d. The decision-model approach does not parallel those of standard-setters because standard-setters must cope with the politics of the regulatory process.
Identify one way public relations and consumer-generated marketing resemble each other
A) Firms rely heavily on creating advertising campaigns in traditional media outlets. B) Marketers hand over their promotional messages to intermediaries in order to reach the ultimate consumer. C) Companies have no tools with which to measure outcomes. D) Consumers are totally in control of message creation. E) Neither are elements in the promotional mix.
A customer has posted a negative comment on your company's Facebook page about her dissatisfaction with the customer service she received. What should you do?
A) Delete the comment immediately before too many people see it. B) File a lawsuit against the customer for libel. C) Reply to the customer's post within 24 hours. D) Ignore the comment.
Which of the following statements is FALSE? The purpose of The Competition Act is
A) to ensure small and medium sized businesses have an equitable opportunity to participate in the Canadian economy B) to provide consumers with competitive prices C) to maintain and encourage competition among businesses D) to ensure consumers are provided with product choices E) to fund new businesses that will provide more competition in certain industries